Coffee Mate Success Stories

Speaking of good reviews, here are some of our favorite Coffee mate success stories from real operators who have used our quality creamer products to their business’s best advantage. If you have a Coffee mate success story you’d like to share, let us know by clicking here. Your operation might even be featured in our trade advertising campaign!

Tana L, Daniels Memorial Healthcare — “Our residents love the Coffee mate creamer choices that we offer. Since we started offering Coffee mate as our preferred creamer choice, the staff, residents and visitors are always excited to see what the next flavor will be. I personally manage our critical care access facility’s dietary department, knowing that a cup of coffee can “make” or “break” someone’s day, especially in the super early morning hours, we choose to “make” it with Coffee mate creamers in a variety of flavors. Thank you for helping to keep our co-workers alert, safe and happy.”
Charles B, Tyson Foods, Inc. — “All I can say about Nestle products is they are AWESOME! How many products actually bring a smile and happiness every time their name is mentioned! No matter what time of year, anytime I ask about Coffee mate coffee creamer, people respond with a smile or a fond memory. I know having Nestle Professional products available for our team members is a great way to start our day and improve productivity, as well! Thanks for all you do to make such a positive impact in our lives and we look forward to making more great memories with new flavors as they are released! Thank you!”
Kristie S, Marlette Oil and Gas — “I know that our customers come into our gas station because of our selection of Coffee mate creamers, sicne we try make their experience closer to that of a high-end coffee shop. It really helps to keep us more competitive with so many other gas stations in our neighborhood. Our coffee, and all the creamer flavors truly drives our business. Our customers rave about the amazing creamer selection we offer, and that other stores do not have. We love how every morning can be a new flavor experience, thanks to your ever-expanding selection of flavors. Whether there’s seasonal or a personal favorite, if a customer asks for it, we supply it.”
Melisa R, Hawthorn Suites by Wyndham — “Our guests look forward to their morning cup of joe with Coffee mate French Vanilla flavor creamer. We recently switched to the concentrate pump and our guests love it! We incorporated the Hazelnut flavor as well. It is important to have happy guests here at the hotel and Coffee mate has been a big part of that, especially during our breakfast service. I also see some people use it in their waffle mix and oatmeal! So I tried the Butterscotch flavor at home in my pancake batter, and it was most definitely the best batch of pancakes I’ve had in quite some time! I look forward to new flavors and seasonal flavors from Coffee mate in the near future.”
Jennifer G, The Altamont School — “I’ve worked in private school food service for more than 20 years, and while we’re obviously not in a for-profit situation, it’s become increasingly clear to me that foodservice is central to the culture and morale of everyone on campus. We used to only offer milk and Half & Half with coffee service, but since we started offering Coffee mate, our faculty have become more excited about gathering around the coffee pot! We use the Original Coffee mate in the pumps, but what they’re really digging is the individual flavors! Right now, the Butterscotch is flying off the shelf, and they’re already starting to ask about Peppermint Mocha for the holidays. I’m excited about that, too! Keeping our faculty happy is crucial to keeping them in top form for our students.”
Frett M, Chartwells at Sacred Heart University, West Campus — “I recently took over a $2.5M per year catering account at Sacred Heart University. Within my first few months, I made a lot of adjustments I felt necessary to benefit both the clients and the business. One of the first items on my to do list, was to switch to Coffee mate pumps for all of our coffee and tea services, which makes up roughly 15 percent of our business. This change from traditional pourers creates less waste, while maintaining our vision of a smaller carbon footprint, all while elevating the tablescapes at our events. Thanks for supplying such great products from a lifetime purchaser and consumer. I hope wherever my career takes me, I can source your products.”
Heidi K, Evansville Care Center — “We love using flavored, liquid creamer singles during our monthly social events. This way, everyone can choose their personal favorite, and since they have a long shelf life, I appreciate that we don’t have to worry about too many open creamers that will expire! They are easy to open, and easy to share. I have residents that will use one creamer or someone like me, who likes a little coffee with her creamer might have 3-4. At any rate, it is a great option and addition to our hot beverages for our socials! We also especially love the seasonal offerings and hope at some point to have an employee appreciation event in which we can make the creamers a part of! I love using the creamer at home with my family, as well, to doctor up some otherwise boring black coffee!”
Diann H, Ponte Palmero — “I am the Food Service Director for an exclusive Senior Retirement Community in Northern California and the residents here have high standards. When I first started here, we kept only regular plain coffee creamer on the tables. But I decided to step it up and started to offer three different varieties of Coffee mate flavored creamer singles. My residents are just delighted and they feel special having those extra options for their coffee everyday. Each resident has their own favorite flavor and my coffee intake has increased dramatically since using your flavored creamers.”
Stacey R, AmericInn by Wyndham — “We had used other brands before for certain flavors, but when we switched all our coffee supplies to the Coffee mate brand, we saw an increase in smiles, increase in compliments about our “coffee bar” and delight with the various flavors offered. Our basics are the French Vanilla, Hazelnut and Original, and then we add new and seasonal flavors as they are introduced (the Butterscotch was a BIG hit!). We run a 61 room hotel and quality is important! We look forward to implementing the new Vanilla Almond Milk as well, as we want to offer our guests with dietary restrictions the best products available, and Coffee mate is a trusted supplier!”
Heather A, UP Health System — “Coffee mate creamers have made my customers and staff so happy, we have increased sales of our coffee with your help! The Caramel, Chocolate and French Vanilla flavors are the customers’ favorite so far, and we are looking forward to the new flavors to come. We try to have a new choice every week, and they look forward to that. Every season has a new flavor to share, and now my customers will love the new Vanilla Almond Milk creamer as well. I also love the fact the you let us try new flavors first, with the free samples. Thank you for keeping our businesses in mind!”
Sean C, Hope Valley Diner — “We used to use our distributor’s brand of shelf-stable creamer product in our diner, with no real feedback from our customers. But one time, our front-of-house operation was having a huge rush, and our catering business also had a large catering order to deliver, both of which required creamers. We quickly went to a warehouse store to purchase more creamers for the catering order, which happened to be Coffee mate brand. We chose those versus the store-brand because of trust in the brand name. The client was a regular, who immediately noticed the difference and asked about it. Being transparent, we disclosed what happened, and afterwards the client specifically mentioned how much better our coffee tasted with Coffee mate creamer to accompany it. We tried this with a few other deliveries, and based upon the positive feedback, we converted to using Coffee mate creamers for our catering, exclusively. This has made our catering brand stand out, with the recognized brand that Coffee mate offers, and which, in turn, gets us repeat and additional business.”
Annette S — “Wow. I can’t tell you how often Coffee mate has saved me. As a caterer, it is imperative that I always have on me all of the necessary accompaniments to dishes, and drinks that will accommodate my clients’ requests and interests. Your single-serve tubs have saved me hundreds of dollars over the years because of their ability to be transportable and delicious – and not to mention – can be used in a number of different ways as a cream substitute. There was one instance when I was running an open bar, and there was one patron who absolutely demanded that he have a White Russian. Well, I didn’t have any of the milk on-hand I’d need to prepare that drink, but I did have some of your creamers at my coffee bar. So, I added some of those, shook the ingredients together, and he said it was one of the best he’s had. Thank you!!!”
Marc D, Ben-Mar Restaurant — “Here at Nikki’s at the Ben-mar, we’ve always been “old school” with our coffee service, using those little stainless-steel pitchers to serve coffee creamer, like an old diner stuck in the 1920s! Since offering Coffee mate creamers, our sales have risen 28%!! This brand completely changed our coffee service, even prompting us to replace our coffee cups with new, trendy ones! The added benefit of using a brand we, and our guests, trust, we’re now actually “known” for our coffee!”
Lori P, Eurest Dining Services — “Coffee mate has the flavors customers are looking for, at the right price, for building my business. It’s also got the name recognition behind the brand that keep customers happy. The flavors are a perfect accompaniment to our dessert offerings and a great way for those cutting down on calories to have a flavorful treat, but without eating a large piece of cake or pie. With the advertising that Coffee mate does, it’s like a free ad for my business - and a win-win for all. I can’t wait to see what new flavors will be coming out to compliment the favorites that we already have.”
David A, Gem Stop — “I am the assistant manager at a small gas station in a very rural town of 300 people. I was amazed at how changing our coffee creamer from plain old powder creamer to Coffee mate concentrate has driven our coffee sales through the roof. Everyone in town now comes to our store to get their daily coffee. We carry three flavors: French Vanilla, Sweet Cream and Hazelnut and we have to keep extra cases on hand so we don’t run out! We can’t wait to try all the other flavors, too. Thank you, Coffee mate for making life easy!!! I will be a life-long customer both at home and at my business.”
Wendy K, Homewood — “Coffee mate has really improved worker morale during their early morning shifts and adding flavor to their afternoons. It has also provided a pleasant experience for waiting customers. We have to keep a lot of creamer on hand because we go through it so quickly. We are happy to provide Coffee mate to everyone that comes into our building. There is a better sense of community with the shop workers and more pleasant attitudes since we started using Coffee mate. There is nothing better than a happy crew and happy customers, and Coffee mate has helped make both of those possible thanks to their wonderful and delicious creamers.”
Ellen G, Creative Restaurants — “Coffee mate has helped grow our business through increased sales of hot beverages and use in recipes. We use multiple flavors to appeal to a wider clientele, and our customers appreciate that we carry a variety for everyone, including sugar-free varieties. Thanks to Coffee mate, our beverage business has grown exponentially. I look forward to the new flavors and combinations that patrons can make with the many varieties that Coffee mate comes in. Thanks to the popularity of Coffee mate flavors, we have needed to extend coffee service past the breakfast hour to all hours of the day and evening, and even after dinner service. We have even started baking with Coffee mate in some of our breakfast pastries. This adds flavor, pairs well with our coffee service and adds profits to our bottom line.”
Cathy W, Pioneer Villa Truck Plaza — “We were able to reduce our creamer footprint in our c-store, and offer customers more choices for different coffee roasts by switching from offering several different flavors of single-serve creamer tubs to just offering Coffee mate in a pump bottle in a couple of the best-selling flavors like French Vanilla. Also, we reduced costs over the single serve tubs, since people were pocketing several extra flavored creamer single serve tubs with each coffee purchase. I am also planning to get some signs to get our customers excited for the eco saving aspect, since the pump bottles are less waste than the single-use tubs. I’m hoping this will encourage purchase of our reusable mugs, which have our company name and address on it, and make for excellent advertising!”
Nicolle P, Trinity Area School District — “As a K-12 School Food Service Director, I struggle with finding items that fit into the regulations and that will deliver a sales performance that can help carry the financial sustainability of my program. Iced coffee has been a game changer, as our high school students love it! Our breakfast sales are up 38% at our high school and the demand for different flavors has been fun for my staff to experiment with. The Coffee mate brand helps to drive the sales, as students recognize, and ask for, the same flavors that they see in the grocery and retail environment. We love Coffee mate and how it’s helped our school nutrition program!”
Emily H, Gainesville City Schools — “Coffee mate has helped our school coffee shop increase sales by bringing in a recognizable brand that students crave. The shop is run by students, who are always aware of trending flavors and food combinations. However, with strict nutritional standards, we are limited in the type of products we can purchase to be sold during the school day. The Coffee mate small portion cups (tubs) are the perfect way to keep us in compliance! They enable us to offer a variety of flavors without stocking a large number of products. We love that they are shelf-stable because of the long breaks in the school year. Coffee mate keeps us relevant and on-trend with our school-age customers!”

Have a look at the variety of Coffee mate formats and flavors here to see which might help drive success for your business.

1 Nielsen xAOC + WFM, 52 weeks ending 09/07/19